DRAF / DRAFT — Dokumen ini masih dalam semakan undang-undang dan belum berkuat kuasa. This document is under legal review and is not yet in effect; items marked ⚠ are still to be settled.
Rebana

Rebana — Terms of Use (Website)

Canang Technologies Sdn Bhd · Registration No. ⚠ [No. Pendaftaran SSM]
Status: DRAFT for legal review — not yet published, not legal advice.
Last updated: ⚠ [date of publication]

These Terms of Use ("Terms") apply to the websites through which Canang Technologies Sdn Bhd ("Canang", "we", "our", "us") presents Rebana, its suite of applications for Malaysian local authorities (PBT) and public agencies. They are https://rebana.io and https://rebana.canang.com.my, including their subpaths and language variants (together, the "Site").

The Site is information about Rebana. It is not the Rebana applications. An organisation that subscribes to Rebana uses the applications under its own subscription agreement with Canang (the Master Customer Agreement and an Order), and that agreement, not these Terms, governs the applications and the organisation's data.

By using the Site you agree to these Terms and to our Privacy Notice (Section 12(c)). If you do not agree, please do not use the Site.

1. What the Site is

The Site describes Rebana's modules, their maturity, how Rebana is deployed and priced, and how to contact us. It also hosts product brochures, screenshots, campaign pages for events, and links to contact channels (e-mail, WhatsApp and forms operated by third parties).

Maturity labels mean what they say. A module with no label is in use. Perintis (Pilot) means pilot or proof-of-concept. Akan Datang (Coming Soon) means under development; no delivery date is promised. Screenshots show real application screens with sample or anonymised data; they are illustrations, not a specification.

Nothing on the Site is an offer capable of acceptance, a quotation, or a tender submission. Prices, bundles and programme terms shown on the Site are indicative; binding terms exist only in a signed Order or agreement.

2. Who may use the Site

You may use the Site if your use complies with the laws of Malaysia and of the place you use it from. If you use the Site on behalf of an organisation, including a local authority or government agency, you confirm you are doing so in the course of your duties.

3. Permitted use

(a) Licence. We give you a limited, non-exclusive, non-transferable, revocable permission to view the Site and to download, print and share its pages and brochures, unchanged, for the purpose of evaluating or procuring Rebana — including circulating them inside your organisation, to your procurement committee, or to advisers.

(b) Restrictions. You must not: (i) use the Site unlawfully; (ii) alter the materials, remove Canang's marks or notices, or present them as someone else's; (iii) attempt to defeat any access control or security feature, or probe or test the Site's security without our written authorisation; (iv) reverse engineer any software served by the Site except to the extent the law allows; (v) scrape or bulk-download the Site by automated means, other than ordinary search-engine indexing of pages we have not marked noindex; or (vi) use the Site to build or market a competing product.

(c) Internal pages. Some paths on the Site are for Canang staff (they are unlinked and marked noindex). Finding one does not authorise its use; please tell us at us@canang.com.my.

4. What you send us

(a) Do not send confidential or classified material through the Site or its contact channels. In particular, do not send information classified under the Official Secrets Act 1972, or personal data of residents, staff or customers of your organisation. Enquiries and demos can be arranged without it.

(b) Feedback. If you give us suggestions or ideas about Rebana ("Feedback"), you allow us to use them freely to improve our products, without obligation to you. We will not name you or your organisation as the source without your consent.

(c) Personal data you send us is handled as described in the Privacy Notice.

5. Ownership

The Site and its content — text, design, the Rebana name and drum-dot marks, brochures, screenshots, code and compilations — belong to Canang or its licensors and are protected by the Copyright Act 1987, the Trademarks Act 2019 and other laws. Names, crests and marks of local authorities, agencies or other third parties that may appear belong to their owners; their appearance does not imply endorsement unless we say so expressly with that party's consent.

The Site links to services we do not operate — for example WhatsApp (Meta), forms hosted on Notion, and the websites of agencies and standards bodies. Their terms and privacy policies apply to your use of them, and we are not responsible for their content or availability.

7. Changes to these Terms and to the Site

We may update these Terms by publishing a new version on the Site with a new "Last updated" date. The version in force when you use the Site applies. We may change, suspend or withdraw any part of the Site at any time.

8. Ending your permission

If you breach these Terms your permission to use the Site ends automatically. Sections 3(b), 4, 5 and 9 to 12 continue to apply.

9. No warranty

The Site is provided "as is" and "as available". We try to keep it accurate and current, but to the extent the law allows we give no warranty — express or implied — that it is complete, accurate, error-free, uninterrupted or free of harmful components. Nothing in these Terms excludes a right you have under a law that cannot be excluded by agreement.

10. Liability

To the extent the law allows, Canang is not liable for any indirect or consequential loss, or loss of profit, revenue, data or goodwill, arising from use of or inability to use the Site. Our total liability to you in connection with the Site is limited to RM500 ⚠. Nothing in these Terms limits liability for fraud, for death or personal injury caused by negligence, or for anything else that cannot lawfully be limited.

These limits concern the Site only. Liability for the Rebana applications is governed by the subscribing organisation's agreement with Canang.

11. Disputes

(a) Talk first. If you have a complaint about the Site, write to us at us@canang.com.my. We will respond within 14 days and try in good faith to resolve it.

(b) Governing law and courts. These Terms are governed by the laws of Malaysia. The courts of Malaysia have exclusive jurisdiction over any dispute arising from them.

12. General

(a) Whole agreement. These Terms and the Privacy Notice are the whole agreement between you and Canang about the Site. If a provision is unenforceable, the rest continues in force. A failure to enforce a provision is not a waiver. "Including" means "including without limitation".

(b) Assignment. You may not transfer your rights under these Terms. We may transfer ours to a successor to our business.

(c) Privacy Notice. Our Privacy Notice at https://rebana.io/legal/privacy/ explains how we handle personal data collected through the Site. It forms part of these Terms.

(d) Language. These Terms are published in English and Bahasa Malaysia ⚠. If the two differ, the ⚠ [Bahasa Malaysia / English] version prevails.

(e) Contact. Canang Technologies Sdn Bhd, ⚠ [registered address]. E-mail: us@canang.com.my.