Your whole council, on one screen.
Licences, assessment tax, rentals, complaints and counter collection, connected across every jabatan. Officers see what needs attention today, and residents stop chasing the counter for answers.
- Kedai Kopi Ani · lesen premisLSN-2026-0412Menunggu Bomba
- Longkang tersumbat, Zon 3ADU-8841Lewat SLA
- Pelan bangunan kedai 2 tingkatOSC-2026-0177Diluluskan
Follow one application
A licence, from the counter to renewal.
Today a licence passes through many hands and many systems. With RebanaOS, every step happens in one place and nobody has to chase.
- PemohonApplies
Online or at the counter. Documents are checked for completeness straight away.
Rebana Lesen - RebanaOSFlags gaps
Missing a document? The applicant is told the same day on WhatsApp.
Rebana CRM - Agensi teknikalGets referred
Bomba and other agencies receive referrals with deadlines and reminders.
Rebana Lesen - JawatankuasaDecides
The committee paper is prepared from the file and the decision is recorded.
Rebana Lesen - KaunterCollects
Fees are billed and paid at the counter, a kiosk or by DuitNow QR.
Kaunter · OneBill - PenguatkuasaFollows up
Renewal reminders and enforcement checks are scheduled automatically.
Rebana Kompaun
16 modules, organised by jabatan
Find your jabatan.
Start with the modules one jabatan needs. Every module runs on the same RebanaOS core, so data flows to the next jabatan without re-keying.
Pelesenan
Business, hawker and permit licences, plus stall and market rentals, from application to renewal.
Pegawai tanya:
Business, hawker and permit licensing, from application through committee, billing and enforcement.
Stall and public market rentals: applications, offers, monthly bills and arrears.
Penilaian & Hasil
Assessment tax, billing across jabatan and new revenue, all posted to the right account.
Pegawai tanya:
Property assessment tax with one account per holding, periodic bills, arrears notices and an owner portal.
Multi-department billing with one bill register and revenue codes per item.
Digital billboards in public spaces for recurring council revenue.
Kaunter & Penguatkuasaan
Every payment channel, from the counter to the phone, reconciled as it happens.
Pegawai tanya:
Counter collection and POS: cash, card, DuitNow QR, receipts and reconciliation.
Self-service kiosk to check bills, pay by QR and print receipts.
Parking and compound payment by phone, with AI plate scanning for enforcement officers.
OSC & Bangunan
Plan applications and building control, tracked as one project from submission to CCC.
Pegawai tanya:
Plan applications and OSC document tracking, from counter QR scan to technical review and decision.
Building control for each development: plan approval, conditions, permits, inspections and CCC readiness.
Aduan & Khidmat Pelanggan
Complaints, enquiries and bookings from residents, answered on the channel they already use.
Pegawai tanya:
Public complaints end to end, with an interactive map, Kanban board and SLA enforcement.
Residents ask on WhatsApp; AI answers by service and officers take over when needed.
An AI receptionist that answers phone calls in Bahasa Malaysia.
Online booking of halls, courts and public facilities.
Pengurusan & Bandar Pintar
A live view of the whole council for the Datuk Bandar, Yang Dipertua and heads of jabatan.
Pegawai tanya:
Ask your council's data in Bahasa Malaysia and get answers, charts and reports without SQL.
Smart-city analytics from existing CCTV: pedestrian and vehicle counts, peak hours.
What changes
The same work, without the chasing.
Questions from councils
Built for the rules you already follow.
Do we have to replace all our systems at once?
No. Start with one or two modules, such as Lesen or Aduan. Each module you add connects to the same core, so data flows between them automatically.
Can it run in our own data centre?
Yes. RebanaOS runs on-premise or in the cloud, with offline licensing for controlled environments.
Does the AI understand Bahasa Malaysia?
Yes. Officers ask Rebana Insight in Bahasa Malaysia, residents get answers on WhatsApp through Rebana CRM, and Rebana Frontdesk answers phone calls in Bahasa Malaysia.
How are approvals and audit handled?
Every answer and action follows your SOPs and approval levels. Every step records who did what and when, so it is ready for audit.
What happens in a demo?
A 45-minute live session with sample council data, focused on the jabatan you choose.
See RebanaOS with your council’s data.
A 45-minute live session, focused on the jabatan you choose.